444dd Privacy Policy
Your personal information is completely safe with us. This document provides a full description of how 444dd collects, uses, and protects your data.
444dd ("we", "us", or "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use 444dd's website and services, how that information is used, with whom it may be shared, and what measures we take to protect your information.
By using our services or registering an account, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].
This Policy applies only to users who are 21 (twenty-one) years of age or older. We do not knowingly collect any information from minors.
1.1 Personal Information Provided Directly
When you create an account on 444dd, make a deposit or withdrawal, or contact support, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number (for bKash, Nagad, Rocket, or Upay transactions)
- Preferred payment method and mobile banking account number (partial)
- Document information uploaded for identity verification (such as NID or passport number)
1.2 Technical Information Collected Automatically
When you browse our website, our servers may automatically log certain technical information:
- IP address and approximate geographical location
- Device type, operating system, and browser version
- Pages visited, session duration, and click path
- Referral URL (how you arrived at the site)
- Cookie identifiers and session tokens
1.3 Transaction and Gaming Activity Information
We keep the following records to ensure proper operation of our services, fair play, and financial protection:
- Deposit and withdrawal history (amount, date, method)
- Betting and gaming history (which game, when, how much)
- Records of bonus and promotion usage
- VIP tier activity data
- Customer support conversation records
444dd uses your personal information only for the following lawful purposes:
Service Operations
Creating and managing your account, providing betting and gaming services, processing deposits and withdrawals, and resolving technical issues.
Identity Verification and Security
Confirming your identity as part of the KYC (Know Your Customer) process, preventing fraud, and maintaining account security.
Customer Service
Responding to your complaints and questions via 24/7 live chat, and providing better support based on previous conversations.
Responsible Gaming
Monitoring your gaming behavior to identify signs of problematic gaming and, where necessary, recommending support or setting limits.
Communication and Promotions
Keeping you informed about relevant bonus offers, promotions, and important account updates (you can opt out of these communications at any time).
Analytics and Improvement
Analyzing user experience to improve the quality of the website and services, and introducing new features and functionality.
444dd uses cookies and similar tracking technologies that store small data files in your browser. These help improve the functionality of our services and your experience.
3.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and process transactions. Disabling these cookies will prevent the website from working properly.
3.2 Functional Cookies
These cookies are used to remember your language preferences, account settings, and personalized experience. They make your next visit more convenient.
3.3 Analytics Cookies
These cookies are used to collect anonymous statistics about website usage. Which pages are visited most, where users spend more time — this information helps us improve our services. This information is not personally identifiable.
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some parts of our services to not work properly.
444dd does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay), game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.), and technical infrastructure management. These partners operate under our direction and are bound by contract to protect your information.
4.2 Legal Obligations
If disclosure of information is required by legal process, court order, or a lawful request from a government authority, 444dd will fulfill that obligation. In such cases, we will make every effort to notify you in advance where possible.
4.3 Fraud and Security
Information may be shared with relevant authorities or specialist organizations where necessary to prevent fraud, money laundering (AML), and to ensure responsible gaming.
4.4 Business Transfers
If any part of 444dd's business is merged, acquired, or transferred in the future, your personal information may be part of that process. In such a case, the new service provider will be obligated to comply with this Privacy Policy.
444dd has implemented industry-standard technical and organizational measures to ensure the security of your personal information:
SSL Encryption
All data transmission is encrypted via SSL/TLS protocol.
Firewall Protection
Advanced firewalls and intrusion detection systems block unauthorized access.
Access Control
Only authorized personnel can access your information, and only when necessary.
Secure Storage
Stored data is kept in encrypted databases and backed up regularly.
5.1 Response to a Data Breach
If a data security breach occurs, we will take the necessary steps promptly and notify affected users in a timely manner. However, 100% security of data transmission over the internet cannot be guaranteed — so while we take every precaution, we cannot guarantee complete security.
6.1 Core Retention Principle
444dd retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by legal obligations.
6.2 Retention Periods for Different Types of Information
- Account Information: For as long as the account is active and, after closure, for the period required by regulatory obligations.
- Transaction Records: Financial transaction records are retained for the appropriate period in accordance with AML regulations.
- Customer Service Records: Retained for a reasonable period after the relevant issue has been resolved.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted after their set expiry period.
6.3 Requests to Delete Information
You may request deletion of your personal information by contacting us at [email protected]. However, some information may need to be retained due to legal obligations or legitimate business needs.
444dd respects your rights regarding your information. You may exercise the following rights:
Right to Access
You can find out what information we hold about you and request a copy of it.
Right to Rectification
If any of your information is incorrect or out of date, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request deletion of your personal information, subject to legal obligations.
Right to Opt Out of Marketing
You can opt out of our promotional communications at any time. Every message includes an option to unsubscribe.
To exercise any of the above rights or for any questions regarding your information, contact us at: [email protected]
444dd provides services only to individuals who are 21 years of age or older. We do not knowingly collect personal information from any minor. We verify age during the registration process and any account identified as belonging to a minor is closed immediately.
If you believe a minor is using our platform, please notify us immediately at [email protected]. Any information found to belong to a suspected minor will be removed from our records.
To learn more about responsible gaming, visit our Responsible Gaming page.
444dd's platform integrates services from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt. These providers follow their own privacy policies. When using their services, some of your information may be processed on their servers.
For payment processing, services such as bKash, Nagad, Rocket, and Upay operate under their own policies. It is your responsibility to read the relevant payment service's policy before completing a transaction.
444dd may update this Privacy Policy from time to time. For significant changes, we will:
- Publish a clear notice on the website
- Send a notification to your registered email address
- Update the "Last Updated" date at the top of the page
Continued use of our services after any changes will be taken to mean that you have consented to the updated policy. We therefore recommend visiting this page periodically.
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat Support
Speak directly with our support team in Bengali via 24/7 live chat. This is the most convenient way to get quick answers to any privacy-related questions.
For detailed or written requests, email us at: [email protected]
We typically respond within 24 business hours.
Please also read our Terms & Conditions and Responsible Gaming policy — together they outline the complete framework of our relationship with you.